Privacy Policy

This Privacy Policy outlines how Cantrica Technology Risk Management (“Cantrica”) collects, uses, protects, and discloses any information related to Users of all Cantrica websites (Sites). This policy applies to all services provided through the Sites. By using the Sites, you agree to this Privacy Policy. For questions, please contact us using the details provided below. You may choose to withhold certain personal information, but this may limit access to the Sites functionality. 

​1 – Information We Collect:

Personal Information

Users may be required to register an account to use certain features of the Sites. During registration, we collect personal information such as:

  • Full Name
  • Email Address
  • Phone Number
  • Password
  • Other

​​Non-Personal Information

Cantrica may collect non-personal information automatically when you interact with the Sites, such as:

  • Browser type
  • Device type (e.g., desktop, mobile)
  • IP address
  • Operating system
  • Internet Service Provider (ISP) or mobile carrier

This information helps Cantrica improve the Sites by understanding usage patterns.

​2 – Cookies and Tracking Technologies:

Cantrica may use cookies and similar technologies to enhance your experience on the Sites. These small data files are stored on your device for record-keeping and to track Sites activity. You can modify your browser settings to refuse cookies, but this may limit some functionalities of the Sites.

​3 – How We Use Your Information:

Cantrica may use the collected information for the following purposes:

  • Site Improvement: Analyzing usage trends to optimize Sites performance.
  • User Support: Managing your account, responding to inquiries, and providing customer service.
  • Security: Protecting the Sites against unauthorized access and ensuring compliance with applicable laws.
  • Aggregated Data: We may aggregate non-identifiable User data for reporting and research purposes, but it will not be linked to any individual User.

4 – How Cantrica Protects Your Information:

Cantrica uses industry-standard security practices to protect your information. However, no online platform is entirely risk-free, and unauthorized access may still occur despite our best efforts. We recommend:

  • Using strong, unique passwords for your Sites account.
  • Regularly updating passwords and security software.
  • Immediately reporting any suspicious activity related to your account.

5 – Sharing Your Information:

Cantrica operates under the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and will not sell, trade, or rent your personal information to third parties. We may share aggregated, non-identifiable demographic information with trusted partners for business and marketing purposes.

We may share personal information under the following circumstances:

  • Legal Requirements: To comply with court orders, subpoenas, or other lawful requests.
  • Prevention of Harm: If necessary to prevent illegal activities or imminent harm to individuals.
  • Change of Control: In the event of a sale or transfer of Cantrica, your information may be transferred to ensure continuity of services.

6 – Third-Party Websites:

The Sites may include links to third-party websites. We do not control the content or privacy practices of these websites. Users should review the privacy policies of any third-party sites before sharing personal information.

7 – Retention of Your Information:

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. Once the information is no longer needed, it will be securely deleted or anonymized.

8 – Changes to This Privacy Policy:

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and if the changes are significant, we will notify you via the Sites or other communication methods. Your continued use of the Sites following any changes signifies your acceptance of the updated terms.

9 – Your Consent:

By using the Sites, you consent to this Privacy Policy and the transfer and processing of your information. If you do not agree to this policy, please refrain from using the Sites.

10 – Contact Information:

For questions or concerns about this policy, please contact Cantrica Technology Risk Management at: [email protected]